THE INDEFATIGABLE MUSKETEERS OF AIR TRAVEL
Mr. Tomoyuki Nagao, Mr. Kentaro Kusamoto, and Mr. Manabu Kanuka of PAL Tokyo and Osaka
by Neriza Saito
May - June 2026
“To invent an airplane is nothing.
To build an airplane is something.
To fly is everything.”
— Ferdinand Ferber
The legend of King Midas—an 8th-century ruler of Phrygia in what is now Turkey—tells of a gift that became a curse. Granted the power by Dionysus to turn everything he touched into gold, Midas soon realized the folly of his greed when even his own daughter was transformed. In the end, redemption came only after he washed away the curse in the Pactolus River.
Every year in Japan, a different kind of “Midas touch” fills the air—one that transforms ordinary days into a golden stretch of travel, reunion, and escape. Aptly named Golden Week, it is one of the busiest travel seasons in the country. The longest stretch was in 2019, lasting ten consecutive days. This year, though shorter—from April 29 to May 6—airports and train stations were once again flooded with travelers, forming long queues despite looming concerns over the Hormuz Strait, which threaten fuel shortages, rising costs, and potential disruptions in global air travel. It is, in many ways, a quiet echo of the uncertainty the world endured during the COVID-19 pandemic.
On April 18, a book titled Migrants and Their Families Living Through the COVID-19 Pandemic was launched, examining transnational communities across China, the Philippines, Vietnam, and Japan. Edited by Professors Saihanjuna of Nagasaki University and Sachi Takahata of University of Shizuoka the publication includes my contribution in Column 5: Under the Blue Skies: Power Beneath the Wings of the Airline Industry: Memoirs of a Former Philippine Airlines' Osaka Branch Manager. The piece draws from an earlier article I wrote for my column “On the Road” in the March–April 2021 issue of Jeepney Press, featuring the memoirs of former Osaka Branch Manager, Mr. Raphael Romualdo.
At the height of the pandemic, when the world stood still, quiet heroes emerged in the aviation industry. Among them was Mr. Romualdo, then Area Manager in Osaka, who worked tirelessly alongside his senior executive, Mr. Tomoyuki Nagao, PAL’s Country Manager in Tokyo. Mr. Nagao’s commanding presence—marked by both stature and charisma—can be traced back to his earlier days as a flight attendant with British Airways. During his time in Osaka, he was deeply involved in promoting the Philippines in collaboration with the Department of Tourism and the Filipino community in Western Japan.
I recall a deeply personal moment from over two decades ago: when my aunt passed away, and I urgently needed to return to the Philippines. Though we barely knew each other, Mr. Nagao personally ensured I was able to board a flight the very next day. That quiet act of kindness, extended during a moment of grief, remains unforgettable.
Equally admirable is Mr. Kentaro Kusamoto, the current manager of the Osaka Sales Office. A familiar presence at Philippine community events, he is known for his humility and patience. Often, he waits quietly for hours until his name is called to award a round-trip ticket prize. Yet beyond that role, he is embraced warmly by the Filipino community—invited to gatherings with or without formal duties—simply because he is regarded as one of their own.
At Kansai International Airport, Mr. Manabu Kanuka serves as PAL’s Operations Manager. True to the meaning of his name—manabu, or the pursuit of knowledge—he possesses not only strong communication skills in English and Filipino but also a natural warmth that puts passengers at ease. His welcoming smile at the departure gate has become a reassuring constant for many travelers. Recently, he was honored for 30 years of exemplary service—a testament to his dedication and professionalism.
Mr. Manabu Kanuka
Mr. Romualdo and family
Mr. Tomoyuki Nagao, PAL’s country manager, Japan( left ) and Mr. Kentaro Kusamoto (Manager , Osaka Sales Office)
These men are the unsung heroes behind every smooth departure and safe arrival. They may not appear in PAL’s cinematic safety videos set against picturesque haciendas, but their presence is felt where it matters most—on the ground, among the people, quietly ensuring that journeys continue.
As for Mr. Romualdo, the challenges of the pandemic shaped him into an even more confident leader. After serving as Route Manager in the Philippines beginning in 2022, he has now taken on a new role as Area Manager in Vietnam, overseeing operations in Ho Chi Minh, Da Nang, and Hanoi.
And so, under vast blue skies, the colors of red, white, and blue continue to soar—not just powered by engines and timetables, but by the quiet heroism of people who rarely take center stage. Because while airplanes may carry passengers, it is men like Nagao, Kusamoto, and Kanuka who carry something far more important: the trust, stories, and balikbayan dreams of every flight. And that, perhaps, is the real first-class service—no upgrade required.
with Yosuke, Natchan and Rei Shohara
by Neriza Saito
March - April 2026
EDUCATION IS NOT PREPARATION FOR LIFE… EDUCATION IS LIFE ITSELF.
— John Dewey
The plum blossoms I see along the streets on my way to the station seem to defy the lingering winter of mid-March, with temperatures dropping as low as 1 degree. White, pale pink, and fuchsia blooms dance gracefully, unfazed by the intimidating cold breeze. Come what may, they are truly the harbingers of spring—awakening in us a renewed zest for life.
We had a deeply meaningful graduation ceremony this March. The student council leader was overcome with emotion as he thanked his parents, recalling the struggles he endured during the entrance exam season. For many jukensei, the days can feel long and uncertain, as they hope to gain admission to prestigious universities.
A decade ago, I wrote about one of my former students, Yosuke Shohara, a graduate of the Philippine Studies Department at Osaka University’s Minoo Campus. Today, I am featuring him again, in the hope that his “ikiru chikara”—his strength to live—will inspire many.
We met him again this year. He sent me and Noemi a message in Filipino: “Puwede po ba tayong magkita? Gusto ko pong ipakilala ang aming sanggol.”
We were pleasantly surprised. Expecting an infant, we were amazed to meet his one-year-old son!
Yosuke and his wife, Natsumi, were classmates at the university. He worked at Tokyo Mitsubishi UFJ Bank in Shizuoka and Tokyo, and is now a branch manager in Kyoto. Natchan, on the other hand, worked at Kagome in Hiroshima before they tied the knot in 2018.
Last year, they welcomed their son, Rei-kun.
During his senior high school years, Yosuke underwent a major operation, yet he continued attending school despite his condition. His family remained his constant support, encouraging him to make his own decisions and pursue his dreams.
Cheerful and generous, Yosuke was widely admired as a student council leader. His homeroom teacher, Mr. Ryono, recalled that aside from his exemplary character, his academic performance was outstanding. Had it not been for his health challenges, he might have pursued a career in medicine.
To the delight of the entire school, he passed the rigorous entrance exam to Osaka University’s Minoo Campus, enrolling in the Philippine Studies Department. Professor Masanao Oue described him as a diligent and well-mannered student.
When he joined my Creative Expression in Filipino class, every session became lively and memorable—especially when I asked him to perform emotional passages or impersonate characters in Filipino.
In his third year, he enrolled in a long-term study program at the University of the Philippines in Diliman. My brother Louie picked him up at the airport.
“He looked so frail,” Louie recalled, “but I could sense how sincere he was in pursuing his dream of becoming fluent in Filipino.”
After a few months in the dormitory, he moved to a house in Philamlife Homes with the help of my friend Noemi. Perhaps missing his family in Japan, he became a regular presence at Noemi’s Missha shop at SM. There, he would often ask the staff for help with his Filipino homework and eagerly practice the language.
Like a carousel, Yosuke’s experiences in the Philippines became a significant part of his education. He was pickpocketed several times, lost his luggage and cellphone, and was even hospitalized—but none of these setbacks deterred him from continuing his studies at UP.
“Napaka-charming ni Yosuke kaya tuwang-tuwa kami sa kanya. He brought sunshine wherever he went,” Noemi fondly recalls.
He was even appointed organizer of the “Japanese Night” at UP Diliman, which turned out to be a great success.
After completing his program at UP, he returned to Japan for his senior year—where he once again found himself in the same class as Natsumi-san. Love quietly blossomed between them, though they kept it a secret. They eventually graduated together, with Natchan receiving the award for Best Thesis.
Years passed. They worked in different companies, and in 2019, they were married, surrounded by their classmates and teachers.
In January 2026, they traveled to the Philippines with Natchan's family, revisiting the places that held special meaning in their lives as students. Yosuke and Natchan hope that their son, Rei, will one day meet the people who helped shape their journey.
And perhaps, in time, Rei-kun will choose to walk the same path—guided by his own strength to live, and with an even greater zest for life.
News from Osaka
PCCC Welcomes New Consul General in Osaka
Consul General Donna Rodriguez received a warm welcome from the Philippine Community Coordinating Council (PCCC), led by Chairperson Katrina Fujikawa. Also present were Vice Chairperson for Public Relations July Bartiquin, Treasurer Delia Nakashima, Auditor Rose Kasai, and Founder Neriza Saito.
During the luncheon meeting, Consul General Rodriguez was briefed on the council’s objectives and past activities. The PCCC, founded in 2000, serves as an umbrella organization representing around 24 Filipino community groups across the Kansai region.
In response, the Consul General—accompanied by Cultural Officer Ms. Anna Liza Alcantara—emphasized the importance of continued cooperation and collaboration with the Filipino community under the Philippine Consulate General’s jurisdiction. She also noted that this year marks the 70th anniversary of the establishment of diplomatic relations between Japan and the Philippines.
HORSEPOWERED SURPRISES IN 2026
by Neriza Saito
January - February 2026
“Your story is the greatest legacy that you will leave to your friends. It’s the longest-lasting legacy that you will leave to your heirs.”
— Steve Saint
When the clock struck midnight on January 1, I welcomed the New Year in the usual, modest way—osechi ryori, cheese bread with ham, and a small plate of grapes.
On New Year’s Day, my eldest son treated the family to his signature dishes. There was, however, an empty seat at the table—for my departed husband—the very reason our celebration was subdued.
2026 is the Year of the Fire Horse—said to be sensitive yet trustworthy and dependable. Coincidentally, it is also the 70th anniversary of Japan–Philippine relations, officially established on July 23, 1956, following the ratification and exchange of reparations agreements. The theme this year is “Weaving the Future Together.”
Was it merely coincidence that I was born that same year? Or was I somehow destined to witness history—like seeing Prime Minister Eisaku Sato land by helicopter on our school grounds back in 1967?
On my birthday, I flew to the Philippines on an official trip with our school administrators to meet counterparts from De La Salle Santiago Zobel School (DLSZ). Given the milestone year for both nations, the timing felt auspicious.
I hadn’t been feeling well throughout the holiday season and almost thought I wouldn’t make the trip. Worried, my son personally saw me off at the airport. I was relieved to be greeted by the warm smile of Mr. Kanuka, PAL’s KIX Manager, at the boarding gate. The flight was smooth and relaxing, and my excitement grew at the thought of seeing family—and indulging in all the food I had been craving.
The scorching heat at the airport pickup area felt kinder to my body than Japan’s bitter winter. Since it was my birthday, we celebrated with my favorites: a huge crab, pampano fish, and kangkong—Surprise No. 1.
Surprise No. 2 came in the form of a bouquet of flowers from a cousin in the US, a heartfelt birthday message, and a cake waiting in my room. I’m not one who enjoys being feted, but I felt deeply loved. I had a feeling my sister Alice orchestrated it all.
The next day, I prepared for a late-afternoon meeting arranged by my brother with a school official. There was a light drizzle and moderate traffic when my brother casually mentioned that the venue had changed. We drove to a retro-style restaurant in San Juan.
As I entered, the room was dark. Then—suddenly—the lights came on.
I froze.
Why were my other brother and his wife there when they had said they were dining elsewhere? As I scanned the room, I recognized familiar faces—relatives I hadn’t seen in years, a university classmate, and friends all the way from Osaka.
Then I saw two men in Barong Tagalog, standing beside their wives.
Hallucination?
No. My two sons were right there.
They had taken an early-morning flight to make it in time for a surprise party masterminded by my brother Louie, in joyful connivance with my sisters, brothers, nephews, and nieces. My son later told me they had been planning it since October.
The party was emceed by my niece Rachel—my alter ego—beautifully coordinated with Ruth and Jocor. Heartwarming messages were shared by dear friends Mr. and Mrs. Val Cabansag, Noemi, Norma, Mr. Tony Herrera, and representatives from the Ramos and Sarmiento sides of the family. My son sang a song, and my brother Gus prepared a nostalgic video that brought smiles, giggles, and laughter throughout the evening.
We enjoyed a sumptuous spread by Chef Laudico, and I felt immense gratitude for everyone who came despite distance and time constraints. My apologies to those who weren’t contacted—it was, after all, a surprise.
Moments like these—bonding over good food and precious people—are deeply Filipino. And because they are special, they deserve to be shared. That is precisely why I chose to write about this in the first issue of my column.
Let me end by sharing a touching message from my sisters Alice and Cherry:
“You are indeed a big sister with a big heart. You lavished us with care, service, and generosity, even when you needed it most.”
Someday, the youngest members of our clan—Jordan, Lewis, Duncan, Cade, and Renny—will carry forward these family traditions of caring and sharing.
MASAYANG BAGONG TAON PO SA LAHAT!
Breakfast at Bessie’s… Cocktails and Dinner at Canopy’s at the Hilton
Bessie Vicente, a long-time caterer in Kansai, celebrated the grand opening of her restaurant in Shin-Imamiya, Osaka, last November 30. Alongside Chef Bessie’s signature dishes, the restaurant also serves well-loved Filipino breakfast favorites such as tapsilog and many more. Since opening, the venue has become a popular choice for large gatherings, hosting year-end and New Year parties as well as various special occasions.
From December 4 to 19, Philippine cuisine was also showcased at the Jaja Bar of the Canopy Hotel at the Grand Green North Tower. The photo features Mr. Jerome Diaz, Tourism Attaché of DOT Osaka, together with Mr. Koji Takehara, Mr. Diego Genobisa, and former staff of the Woven Pavilion at Expo 2025, enjoying classic Filipino dishes including adobo, lumpiang Binondo, and lechon sandwiches.